FAQ
Trade questions, answered directly.
A concise overview of the questions that usually arise before a product brief becomes a formal trade program.
01Do you sell directly to consumers?
No. Solvane is for licensed trade buyers and does not offer consumer checkout or consumer pricing.
02Are MOQ and lead times published?
They are confirmed in the context of a verified product brief. The catalogue preserves [placeholder] fields until then.
03Can you support OEM or private label?
Yes. We discuss product direction, finish, packaging and documentation pathways for verified trade programs.
04Which Canadian rules apply?
Federal and provincial rules may apply and differ by market. Review the Canada Compliance Center, then confirm requirements with a qualified advisor.
05Do you arrange logistics?
We coordinate the logistics conversation, while import and clearance requirements remain subject to the verified buyer, Importer of Record and their professional advisors.
06What payment terms apply?
Commercial terms are discussed with verified trade buyers after a program scope has been agreed.
TRADE ENQUIRY
Start with a clear trade brief.
Tell us the province and product pathway you are considering. A trade specialist will follow up by email.